Delivery Information

Each piece of ink art is unique and personalized; it will be completed within 5 working days upon receipt of your payment.  Orders may not be cancelled once payment has been received. 

Flat international shipping rate

All shipment will be sent from Hong Kong through Hongkong Post airmail with tracking and full coverage insurance.  Delivery time varies depending on the destinations, which generally takes 7 – 16 business days.
Some countries require custom fees in which the buyer is responsible for, please be aware of any fees that may be required of you before ordering.   For insurance purpose I do not put a lower value on customs forms to lower potential fees.
If you wish to request an upgrade in shipping (general delivery time 2 – 5 days by Speedpost) please contact me prior to ordering. You will be responsible for all extra costs when upgrading to a faster shipping service.
Please order separately if you intend to send to various addresses. 

Free shipping in Hong Kong

The artworks will be sent via Hongkong Post registered mail or local courier service. Please enter coupon code "FREEHK" at checkout.

Refunds and Exchanges

Please understand that the calligraphy and the colours of your order will not look exactly the same as pictures shown online.  Refunds and exchanges are only possible if an item is damaged or lost during transit.  Please retain the parcel and its packing material for inspection by your local post office.  I would be happy to work with you on a new piece or to issue a refund.